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  • Jul 12
  • Collection Agencies
  • Mantua, New Jersey
  • 30
  • REVIEW RATING 3/5

I called to pay on the bill. Hey you need to fix your automatic phone service. Its pretty bad. I'm not confident you'll get my money. It says it doesn't recognize my case number but then proceeds to tell me to enter my credit card number. If you don't recognize my number why would you want my cc number. I'm sure your company makes enough money to invest in a better system. This site is... Read more

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  • Jul 07
  • Collection Agencies
  • Franklin Collection Service
  • 54
  • REVIEW RATING 4/5

A bill from Franklin Collections showed up suddenly on my Equifax credit report last month. This month, it showed up on TransUnion and Experian as well! I called and the rude little snit at Franklin told me I owed AT&T $113 from 2014. (I have received neither a final bill from AT&T nor any correspondence from Franklin during the 13 months since I moved and terminated my service.) I... Read more

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  • Jun 19
  • Collection Agencies
  • Collection Service
  • 78
  • REVIEW RATING 4/5

I was contacted at my employer back in April. I had received no other notice. My son reported that the same day our house phone and my cell phone had been contact 9 times by Franklin. I asked the woman not to call me at work and made arrangements to call her back at 3:30. I followed through on this and set up a payment plan. The first payment went through but I noted subsequent payments had not.... Read more

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  • Apr 29
  • Collection Agencies
  • Asheville, North Carolina
  • Debt Collection
  • 116
  • REVIEW RATING 4/5

the company franklin collection company said they didn't have to contact me .I don't think it is right they are a bad company and should not get by with the *** they do .the bbb should shut the down .they are bad for business cause if I were contacted I would have paid them there 32 dollars hat I never got a bill .So now they need to delete it off my account on all 3 of my credit reports .the... Read more

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  • Apr 19
  • Financial Services - Consulting, Marketing
  • Credit Report
  • 121
  • REVIEW RATING 4/5

I was told that my services would be taking care of. I just ran my credit report and noticed that one if the pay day loans I had is in a negative state. I called Franklin Services and was told I need to make a complaint to the credit services on my credit report. Franklin Services sent me a form but when I sign up for the services .Franklin Services said they would take care of it. I would... Read more

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  • Mar 30
  • Collection Agencies
  • Asheville, North Carolina
  • Bill Collection
  • 110
  • REVIEW RATING 4/5

they reported I owed a bill to the credit agency but I never received a bill from the them .looks like if they wanted there money the could send me a bill .I would have paid it no its on my credit as a negative .this really really makes me mad .I wish someone would put them out of business .they reported this n febuary guess the are just to lazy to do there jobs and mail a bill and just report it... Read more

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  • Mar 15
  • Collection Agencies
  • Collection Call
  • 204
  • REVIEW RATING 4/5

I called Franklin Collection and the machine says "Congratulations" you have won a $100 gift card to Walmart" I get transferred and the very thickly accented Indian man says " are you calling about the $100 gift card" to which I replied no I am calling about this collection notice. " Oh all lines are busy at the moment we will process this then I can transfer you to them" I said it sounds like... Read more

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  • Oct 05, 2014
  • Collection Agencies
  • Waynesboro, Virginia
  • Debt Bill
  • 1
  • 1
  • 634
  • REVIEW RATING 5/5

received a notice from the collection firm of franklin collection service on a bill for $37.13 the bill was for june 2012, and it is now oct 2014. 2 years later, I contact the person I owed the money to and found I owed nothing and now they want a letter of dispute. why wait over 2 years on a bill I paid? nothing on credit report, dr said all bills paid . now why did they sent me a bill? ... Read more

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  • Sep 09, 2014
  • Collection Agencies
  • Doylestown, Pennsylvania
  • Medical Bills Payment
  • 658
  • REVIEW RATING 5/5

I recently contacted Franklin Collection to get a medical bill removed from my credit....they told me that I had no settlement offer but if I paid a one time full payment they would remove like it never happened .....I told them I couldn't afford that at the moment....I then offered monthly payments of $100 until paid....the representative asked for a moment and then informed me that the company... Read more

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  • Aug 29, 2014
  • Collection Agencies
  • Credit Card Bill
  • 734
  • REVIEW RATING 5/5

I disputed a bill from AT&T with my credit card company, got a letter back saying the case is settled and I owe nothing. The bill in question was taken off my credit card bill so I did not have to pay. The amount they say I owe is more than the amount I was cleared from paying as I won the dispute. Franklin collection services are a criminal, disgusting, vile company. Every one should fight... Read more

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