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  • Oct 05, 2014
  • Collection Agencies
  • Waynesboro, Virginia
  • Debt Bill
  • 1
  • 1
  • 427

received a notice from the collection firm of franklin collection service on a bill for $37.13 the bill was for june 2012, and it is now oct 2014. 2 years later, I contact the person I owed the money to and found I owed nothing and now they want a letter of dispute. why wait over 2 years on a bill I paid? nothing on credit report, dr said all bills paid . now why did they sent me a bill? ... Read more

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  • Sep 09, 2014
  • Collection Agencies
  • Doylestown, Pennsylvania
  • Medical Bills Payment
  • 444

I recently contacted Franklin Collection to get a medical bill removed from my credit....they told me that I had no settlement offer but if I paid a one time full payment they would remove like it never happened .....I told them I couldn't afford that at the moment....I then offered monthly payments of $100 until paid....the representative asked for a moment and then informed me that the company... Read more

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  • Aug 29, 2014
  • Collection Agencies
  • Credit Card Bill
  • 472

I disputed a bill from AT&T with my credit card company, got a letter back saying the case is settled and I owe nothing. The bill in question was taken off my credit card bill so I did not have to pay. The amount they say I owe is more than the amount I was cleared from paying as I won the dispute. Franklin collection services are a criminal, disgusting, vile company. Every one should fight... Read more

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  • May 05, 2014
  • Collection Agencies
  • Milwaukee, Wisconsin
  • False Information
  • 263

they told me to do a settlement to take care of my case a year later the case is still there i been fighting to get it remove nothing has been settled and then they keep lying to me telling me they gone look at my case with out me giving any information to them they are giving out false information just to get some type of payment which is illegal so i want the phone call that i made the payment... Read more

Was this review helpful? 3 3

I have been trying to get my unauthorized payment back and I have been getting the run around for two weeks. The agents are not helpful and will not return my calls. Add comment

I was offered a settlement and I took it and I made all my payments. Two days later the company made an unauthorized debit payment from my account. It's been two weeks and they won't return my calls. Add comment

  • Dec 13, 2013
  • Collection Agencies
  • Memphis, Tennessee
  • Collection Agent
  • 1
  • 1
  • 312

On 11/27/13 I spoke with Brittney Thomas and she was so rude to me and threaten me to the point I couldn't believe my ears. From the minute she opened her mouth she was rude, and wouldn't even listen to what I had to say. She kept interrupting me when I would speak. I got tired of it and I asked could I speak to her boss and she said, no very mean and said he was on vacation that I had to speak... Read more

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  • Apr 06, 2013
  • Collection Agencies
  • Huntsville, Alabama
  • Collection Service
  • 3
  • 3
  • 305

Brittany Thomas a supervisor for Franklin Collection Service was extremely rude and ugly. She laughed at the situation and threaten me with a lawsuit from lawyers that it was obvious was never contacted. They sent one letter to my address in regards to the bill owed and then threaten me with a lawsuit to garnish my wages. I provided information that I am a student and they still demanded this... Read more

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  • Jan 19, 2013
  • Collection Agencies
  • Chicago, Illinois
  • 290

your guess is as good as mine. att just settled with me for more than $250 they took from my checking( I had been on auto-pay, which i would think would make me an excellent customer.) they kept taking payments long after i changed service and i only found out after my bank said "hey". they never contacted me about reimbursement, i had to PURSUE. NO APOLOGIES - THEY JUST TOOK MY MONEY, I CALLED... Read more

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  • Dec 13, 2012
  • Collection Agencies
  • Diamond Bar, California
  • Service
  • 311

My account with AT&T was cleared in Sept 2012. AT&T sent this information to Franklin Collection Service at same time. Franklin should remove my case but they didn't. They keep sent the report to Credit Bureau. I didn't know that until last Friday, my refinance rep told me that my credit score droped down too much and I am not qualified for home mortgage loan. This is terrible service... Read more

Was this review helpful? 3 1

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