Rino Igl
map-marker Barberton, Ohio

Payment

Keep asking for the account number and I put it in and it kept repeating itself I would like to talk to someone plz trying to make arrangements to pay my account off
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Shea M Tzf

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Verified Reviewer
| map-marker Knoxville, Tennessee

Please help

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Hello the reason I have sent a email today is I would like to request a Goodwill deletion I'm a stage 4 cancer survivor who not only had to deal with the hardships of covid self test very hard for me to be able to work this is the only collections on my credit and it's hurting my score from being able to get financial help I need his son to please get back to me I would greatly appreciate it the amount is only $300 I would pay it if I was able to unfortunately I'm not and I don't know what else to do I appreciate your time either way also I have already sent in a dispute for an accurate information on my credit report it shows you guys have my address as 6517 Maynardville Pike Lot 4 when my address is actually 6517 Maynardville Pike Lot 12 however if there's a easier and more simple way I would like to take that route once again thank you for your time and I apologize for any inconvenience

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Preferred solution: Removal of collection account off my credit report

Shea M Ttz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Knoxville, Tennessee

Collection removal

Under the fair credit reporting act i have the right to have a collection removed for inaccurate information howe er when i submitted my dispute you guys acknowledged you had incorrect infirmation yet instead of removing the account you told me you will update the information this needs to be amended as soon as possible or will seek further action with my lawyer thank you
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User's recommendation: Watch them closely for violations and stay on them as they refuse to do what they are supposed to by law

Isabel L Lxv

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Verified Reviewer
| map-marker Jacksonville, Florida

Paid full my credit report from att

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Report credit I want to pay full my amount. I need help to pay I can with the phone number u have in internet
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Preferred solution: Price reduction

Anonymous
map-marker Dallas, Texas

Making my credit score lower for false information

They claim I owe money to AT&;;;T. I DO NOT!!!!
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User's recommendation: file a complaint on these mean people.

2 comments
Guest

Same with me, I have called three times and send an email with all the information, I cancelled my account for $35.87 with AT&T, I even have a confirmation number from AT&T and this people, including AT&T with no response, what a way to have a business, they ruined everybody's life. Authorities must check into these companies. Ileana Cabanas

Guest
reply icon Replying to comment of Guest-1974620

The same thing happened to me. Someone used my name to open a AT&T account and spent a ton of money on my dime.

They are still adding a collection account every week on my credit report even tho I was scammed.

I spoke with someone there and they are supposed to be sending me some paperwork to ectify the situation. Mt fraud was also in Dallas.

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john m Alo

Abusive collectors

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Recieved a call an immediately the collectors attitude was so unprofessional it became unpleasant. The nerve that this company has to harass the ppl, especially in this pandemic times!
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Preferred solution: Other

User's recommendation: *** no!!!

4 comments
Guest

WOW

Zachary2001 Jvs

If you think they are bad when you do not repay a loan, see how the Mafia acts if you do not repay them.

Guest

LOL... Look at you pulling the Pandemic Card.

You were in the hole before the alleged bat who started this thing was even born. Serial Dead Beats love to try and get mercy for a mess that's probably been years in the making based on a virus that only shut this thing down a month ago.

And you Serial Dead Beats wonder why collection agencies are jumping at the chance to levy your bank accounts and use that stimulus money to satisfy your debts. What a loser you are....

Guest
reply icon Replying to comment of Guest-1851436

How do you know what all the circumstances are behind a consumer’s failure to pay? Perhaps they lost their job as a result of the pandemic, perhaps their spouse has died and they have medical bills.

There are any number of reasons for an account to go into collections. These agencies have a job to do and that is fine, but more often then not the CSR’s are condescending, rude and downright unwilling to work with a customer even one who is trying to make an effort to pay their debt. “Serial deadbeat trying to get mercy for a mess that has probably been years in the making....” Who are you to judge! How about having some compassion!

Guarantee you are probably working for this agency! Who’s the loser!?

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ASHLEY W Gtq
map-marker District 2, Mississippi

Received a “bill” for $35.00 from a supposed physicians services

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Franklin Collection Service - Received a “bill” for $35.00 from a supposed physicians services
EVIDENTLY A FRAUDULENT COMPANY! I Received a “bill” for $35.00 from a supposed physicians services, yet I was on hold nearly 10 minutes while they looked for the information about who I “owed” this money to. I finally hung up. I will be checking my credit reports now which will waste my time and trying to get to the bottom of this. Ice never not paid a bill. Ticks me off. Their reviews are 1 Star and filled with nothing but stories about their scams. Who has time for this BS. I’d like to know how anyone else has addressed this. I’d like to pursue action.
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Loss:
$650
Cons:
  • Illegal action
  • No other correspondance so i have no idea why they call
  • Sucks
Reason of review:
FRAUD ATTEMPT AT COLLECTION

Preferred solution: They can pay me for my time this evening & any additional time I must spend trying to remedy this BS.

Amy R Oee
map-marker Cullman, Alabama

Report them to better business bureau

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They are on my credit report twice with no explination of who they are trying to collect for. This is rediculous they are messing with my credit report.
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Loss:
$400
Pros:
  • Non
Cons:
  • Constant phone calls with no explanation
  • Sloppy credit reporting
  • No other correspondance so i have no idea why they call
Reason of review:
Negative reports on my credit

Preferred solution: Full refund

2 comments
Guest

They are doing the same to me even tho I was scammed. It was not my account.

Guest

DISPUTE IT!

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Terri J Dpn

Dispute Fixed

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After our review of the issue, I wrote both the customer service manager and Dan Franklin about the issue with back up copies of the dispute. We also disputed all of the issues with the credit bureaus. They have all been removed. Thank God!
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Reason of review:
Good customer service
Wendell W Urb

Violation of the law

Never dealt with them yet they are on my credit report!!! I have contacted them several times they can not validate or provide a contract bearing my signature and still have not taken the fraud account off my credit report.
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Loss:
$100000
Reason of review:
remove from credit file
Terri J Dpn
map-marker Lake Tomahawk, Wisconsin

Beware of Franklin Collection and AT&T

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After cancellation of AT&T Uverse we returned the Modem. AT&T Closed the account 60 Days later and never notified us that they never checked the Modem back in. 6 Month later we get a collection notice from Franklin Collection. Never knowing how this works we called AT&T and they took payment. We thought the matter closed. 2 Months later Franklin Collection sent another notice. We checked and AT&T credited the payment back because the account was closed. We paid Franklin Collection promptly, but now they state their policy is to not remove the collection from our credit. Score dropped 100 points because of a $165 AT&T Screw UP. Shame on them for not having a way to get this removed. I will be sending them a letter and also filing a complaint with the Better Business Bureau. I will also write the Consumer Protection Agency with a complaint. This is Criminal!
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Reason of review:
Removal of Collection

Preferred solution: Remove the Collection Notice from all Credit Bureau's. Cost 100 Point Drop

Mike R Ecx

They are reporting accounts that are not valid.

A negative report is showing up on my credit report that are not mine or invalid.
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Loss:
$900000
Cons:
  • Illegal reporting
  • Sloppy credit reporting
Reason of review:
Sending false information to the credit bureau.

Preferred solution: Talk the negative report off my credit bureau history.

Anonymous
map-marker Nashville, Tennessee

They hound me continually

Over several years they have placed me in collections for debts they can’t explain. No documentation of services rendered or nothing. Each occurrence the bill is higher than the last. So I get a call for a debt and I had not used the service that they were trying to collect for. These people are hoods and thugs.
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Anonymous

Falsely representing lifecore.

I happened to look at my credit acore and what do i see? Franklin collection agency. Before i left lifecore i asked my therapist tracy who used to come by my apartment in parkway terrace 108 did i owe anything the following month which was in November before i left had checked for me she said no i was good to go so in regards to this i have a lawyer who is sending yall a nice little letter in the mail concerning this matter at hand hope to hear from yall very soon cant wait until yalls mouths drop oh sleep tight them bed bugs are a ***
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Reason of review:
Poor customer service
lynn s Lhb

They are illegal

i settled a claim in january with a different collection agency and 5 months later franklin services calls me to collect the rest of the money after i settled the acct.
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Anonymous

Sucks

They called and left a message with my employer to have me call them. I called them and they asked for an account number, I told them my employer received a call from them asking to have me call so I have no account number. They then said what is your social security number and I said you are not getting that and hung up. Bogus company calling and trying to get my SSN. They can go pound sand.
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About

Summary

Franklin Collection Service, Inc has been providing tools to businesses to improve their cash flow since 1980. The company has become the 17th largest collection agency in the United States. At the present time, the corporate office of the company is located in Tupelo, Mississippi. In terms to volume, it is the largest collection service agency in the State of Mississippi.

The system of Franklin Collection Service helps its clients to recover money owed to them. Among the clients of the company are banks, small businesses, hospitals, universities, retailers, cities, manufacturers – any organization that extends credit or accepts checks.

Franklin Collection Service reviews and complaints

Franklin Collection Service is ranked 39 out of 171 in Collection Agencies category

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